SERVICE UPDATE: RMT & ASLEF strikes during June – please check our service alterations page.

Planned engineering works throughout June and July – please check our service alterations page.

Working with us

About Serco

Transport Scotland awarded Serco the contract to manage and operate the new and prestigious Caledonian Sleeper franchise in 2014. The franchise, over the 15-year contract period, began on the night of 31st March 2015 and Serco took over the management of all aspects of the Sleeper service including marketing, sales, the on-train hospitality service, vehicle maintenance and the provision of facilities at stations for Sleeper guests.

Serco Ltd also runs the NorthLink Ferries service which includes three passenger vessels on the Orkney & Shetland routes: the MV Hjaltland, MV Hrossey and MV Hamnavoe. In addition we operate two freight vessels: the MV Hildasay and the MV Helliar. The company has offices in Stromness, Kirkwall, Lerwick and Aberdeen and from the ferry terminals at Scrabster and Hatston. NorthLink Ferries sail daily from Aberdeen to Lerwick with frequent calls at Kirkwall, and from Scrabster on the north coast of Scotland to Stromness in Orkney.

Our ferries operate 363 days per year providing the lifeline service to the Northern Isles, with islanders, visitors, goods and supplies all travelling by NorthLink Ferries. The ships are designed with comfort in mind, with well-appointed lounges and bars, dining facilities and menus containing a selection of fine Island and local Scottish mainland produce. Our vessels also have an on-board retail outlet, on board entertainment and comfortable cabin accommodation.


Want to join the team?

Serco is a team of over 100,000 people working to deliver services across the globe. If you have a passion to make a difference, the confidence to work as part of a team and the ability to take the initiative, then you could be exactly who we are looking for. Want to find out more? For our latest career opportunities, visit Serco Careers.