Accessible Travel
If you have a disability or any accessibility requirements, we will help you every step of the way.
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At the heart of our service is outstanding hospitality that reflects the best of Scotland. We understand that improving accessibility for disabled guests often results in benefits for all guests.
Our trains have accessible rooms on board to ensure that our guests can travel comfortably and safely between London and Scotland.
Our seated coaches also have dedicated accessible seating areas.
To book our accessible rooms use the “Book” button to book online or contact our Guest Service Centre.
Below you can find documents and information regarding accessible travel on our trains.
For alternative formats, please contact the Guest Service Centre.
Accessible Travel Policy
Find out how we are making our services more accessible
Find out more about Find out moreTrain Accessibility Guide
Find out more about our trains and the facilities on board, including Accessible rooms and seats
Find out more about Find out moreStation Accessibility Guide
Find out more about the station accessibility features at our stations
Find out more about Find out moreMore information
For more information on accessible travel on our services, please see the following drop-down information: