Find out more about our new bus connection between Crianlarich and Oban in our News section
Bicycles & Pets

Travelling with your Pet?

Animals are welcome on board the Caledonian Sleeper. Assistance dogs can travel free of charge - and if you have a room and want to bring a domestic pet with you, we charge £30 on top of your train ticket price. That cost pays for a deep clean of the room, which reassures other guests - especially those with allergies.

Add one pet to your booking within the journey planner to purchase.

Note if you are travelling in a seat, or a standard room as a solo passenger you are not permitted to take a pet.


Travelling with your Bicycle?

Booking

We can transport bikes free of charge and we are able to carry road and mountain bikes (one bike per guest). Please book your bike by, at least noon the day before you travel, through sleeper.scot or by calling our Guest Service Centre. We guarantee the safe arrival of bikes with a reservation, booked by noon the day before travel. For group bookings (nine or more guests travelling) who want to book together, you must call the Guest Service Centre at the time you book to agree arrangements for transporting your bikes.

All Guests who book bikes on our Fort William service are required to move these to a new coach during a changeover of coaches at Edinburgh Waverley.

Please note that there are a maximum 3 bike spaces on the Inverness to London Euston service, please contact the Guest Service Centre for more information.

Road Courier

In times of high demand your bike may need to be transported by road courier and you may need to drop it off at your departure station up to four hours before you travel to allow the courier time to transport your bike. If this is the case you will need to pack your bike in a bike bag provided by us, at the station, to protect it from damage. If your bike does have to travel by road courier, the Guest Service Centre will tell you this before your journey.

Before travelling with us, please ensure that your bike can be packed into a bike bag to travel. To ensure that your bike can arrive on time at your arrival stations, we require to pick your bike in advance of departure of the Caledonian Sleeper. Agreed pick up and drop off times are shown in Figure 1.

Station Drop off Time Pick up time
London
Euston
19.30 - 20.00 06.50 - 07.10
07.50 - 08.10
Watford Junction 21:00 - 21:20 06:45 - 07:00
Glasgow
Central
20.45 - 21.00 07.15 - 07.35
Edinburgh
Waverley
20.45- 21.00 07.15 - 07.35
Aberdeen 20.45 - 21.00 07.30 - 07.50
Inverness 19.45 - 20.00 08.35 - 08.55
Fort William 18.45 - 19.00 09.55 - 10.10

Instructions for Guests

Please find below comprehensive details of where you should take your bike upon arrival at the station if you are required to have your bike transported by our courier service

  • London Euston - Please exit the station with Sainsbury's and Café Nero on your right. Cross Melton Street at zebra crossing and walk onto Euston Street. Take the first left into Stephenson Way and follow the road round to meet the courier
  • Watford Junction - Please make your way to the short stay car park located beside the bus area at the front of the station
  • Glasgow Central - Please make your way from Glasgow Central to Oswald Street car park. The courier will be waiting at the entrance
  • Edinburgh Waverley - Please make your way from the station to short stay car park
  • Aberdeen - Please make your way to the short stay car park at the main concourse to meet the courier
  • Inverness - Please go to the short stay car park beside Platform 1
  • Fort William - Please go the station loading bay located on west of the station by the main entrance to Belford Road to meet the courier

All bikes are subject to National Rail Conditions of Carriage terms and conditions – www.nationalrail.co.uk

If you are not able to drop your pre booked bike within the time slot above unfortunately we cannot carry your bike. No refund will be given for Caledonian Sleeper dedicated tickets if you then choose not to travel. All National Rail tickets will be subject to normal terms and conditions.

Picking your bike up

When you arrive at your destination station, please go to the agreed location in Figure 1 to pick up your bike within the stated timeframe.

Delays

We work closely with our courier and in the event of delays by either parties we will keep you informed.

Turn up and go

Please note if there is available bike space on our service, we will be able to accommodate your bike without requiring a reservation booked 24 hours in advance. However, we cannot guarantee this and will have to reject your bike if there is no available space. For your own peace of mind, we recommend you reserve in advance.

Hiring a bicycle?

If you don’t want to take your bike with you, why not hire a bike at your destination? A list of helpful links for bike hire are shown below which are reviewed and updated regularly.

Station Name of bikes
London Euston Santander Cycles
Glasgow Central Next Bikes
Stirling Stirling Cycle Hub
Rannoch Moor of Rannoch Hotel
01882 633 238

More information

For more information on cycling, please see Sustrans who provide information on the 2,000 mile walking and cycle route in Scotland.