Service alterations

This page was updated on May 23, 2019

Severe disruption to Caledonian Sleeper services – Information.

In the event of severe disruption, our Guest Ambassadors will attempt contact with all affected guests where possible. Please note, we do not have contact details for guests who book with third-party retailers or ticket offices.

All updates and service alterations will be posted here as they become available.

For details of compensation and refunds, please visit our refunds page.

London Euston First Class Lounge Refurbishment, May 2019

The First Class Lounge at London Euston, operated by Virgin Trains, will is undergoing a refurbishment in May 2019.

Toilet and Shower facilities will be unavailable between Saturday 18th May and Friday 24th May inclusive, and the facility will be closed completely between Saturday 25th May and Monday 27th May.

Upcoming Service Alterations to Caledonian Sleeper services between London and Scotland

Due to planned engineering works, the following timetable alterations will apply to Caledonian Sleeper services:

Friday 24th May
Due to engineering work, our London to Glasgow/Edinburgh service will not call at Carstairs or Motherwell.

Service departure is unaffected, with a departure time of 23:50. The Glasgow service arrives into Glasgow Central at the later time of 07:58. The arrival time of the Edinburgh service is unaffected, arriving into Edinburgh Waverley at 07:23.

Sundays 26th May and 2nd, 9th and 16th June
Due to engineering work, there is no service on these dates from Watford Junction, Crewe, Preston or Carlisle. Journey times will be longer with some amended departure and arrival times.

Northbound Highlander – London to Inverness/Aberdeen/Fort William
Service departs London Euston at 20:28. Rooms are available from 20:00.
Arrival times for all stations north of Edinburgh are as timetabled. There is no service on these dates from Watford Junction, Crewe or Preston.

Northbound Lowlander – London to Glasgow
Service departs London Euston at 21:34. Rooms are available from 21:00
Service arrives Carstairs 06:22, Motherwell at 06:55, and terminates at Glasgow Central at 07:22. Rooms to be vacated by 07:30. There is no service to Carlisle.

Northbound Lowlander – London to Edinburgh
Service departs London Euston at 21:34. Rooms are available from 21:00                                                                .
Service arrives at Edinburgh at 05:13. Rooms to be vacated by 08:00

Southbound Highlander – Inverness/Aberdeen/Fort William to London
Service departs Inverness at 20:26. Rooms are available from 20:00
Service departs Aberdeen at 21:43. Rooms are available from 21:00
Service departs Fort William at 19:00. Rooms are available from 18:30                                                                    .
Service arrives at London Euston at 09:05. Rooms to be vacated by 09:15

Southbound Lowlander – Edinburgh/Glasgow to London
Service departs Edinburgh at 23:15. Rooms are available from 22:30
Service departs Glasgow Central at 21:40 and calls at Motherwell 22:02 and Carstairs 22:20. There is no service from Carlisle.
Service arrives at London Euston at 07:07. Rooms to be vacated by 07:30