Service Alterations
Industrial Action 1st October 2022
The Rail Maritime and Transport (RMT) Union have announced strike action across the UK rail networks taking place on Saturday 1st October 2022.
Caledonian Sleeper staff are not participating in the strike action and our services are operating on Friday 30th September, we have amended the scheduled running times as below:
London to Glasgow/Edinburgh & Glasgow/Edinburgh to London:
Your arrival time is estimated to be 08:00 on Saturday 1st October. Your departure time is unaffected.
Aberdeen/Inverness/Fort William to London:
Your arrival time is estimated to be 08:30 on Saturday 1st October. Your departure time is unaffected.
London to Aberdeen:
Whilst we can operate, our train will be forced to terminate at Edinburgh Waverley at 06:30 and our guests will continue the remaining journey by road replacement calling at booked intermittent stations with an estimated arrival time into Aberdeen at 09:00 on Saturday 1st October. Your departure time is unaffected.
London to Fort William:
Whilst we can operate, our train will be forced to terminate at Edinburgh Waverley at 06:30 and our guests will continue the remaining journey by road replacement calling at booked intermittent stations with an estimated arrival time into Fort William at 10:00 on Saturday 1st October. Your departure time is unaffected.
London to Inverness:
Whilst we can operate, our train will be forced to terminate at Edinburgh Waverley at 06:30 and our guests will continue the remaining journey by road replacement calling at booked intermittent stations with an estimated arrival time into Inverness at 10:00 on Saturday 1st October. Your departure time is unaffected.
If you have any rail connection for Saturday 1st October, then please check with the rail provider prior to travel as their operations may be affected.
Industrial Action 8th October 2022
We are aware of the rail industry strike action announced for 8th October 2022. Caledonian Sleeper staff are not part of this dispute. However, the strike is likely to have an impact on our services. We are currently engaging with our partners across the industry to understand the impact the strikes will have on their operations and any impact on Caledonian Sleeper’s services. We are working hard to minimise disruption and will make announcements as soon as is practicably possible.
Assisted Travel During Disruption
If you or someone you know has restricted mobility or access needs, please contact us on our dedicated Accessible Travel and Passenger Assist number on 0800 904 7267.
Phone lines are open Monday To Friday 08.30 to 22.00, Saturday 08.30 to 15.30 and Sunday 12.00 to 22.00
Planned Service Alterations
Sunday 2nd October 2022
Fort William to London
Our service will not call at Glasgow Queen Street.
Inverness to London
Our service from Inverness to London will divert via Aberdeen and the train will depart at the earlier time of 2016.
Guests from Aviemore (2012) , Kingussie (2032) Newtonmore (2042) Dalwhinnie (2102), Blair Atholl (2132), Pitlochry (2145), Dunkeld (2205) and Perth (2228) will travel by rail replacement coach to Dundee to join our service at 2318.
Our service will not serve Gleneagles, Dunblane, Stirling and Falkirk Grahamston.
Friday 7th October 2022
London to Inverness
Our service from London to Inverness will divert via Aberdeen. The arrival time into Inverness will be at the later time of 0958.
We will not call at Stirling, Dunblane and Gleneagles.
Guests booked to intermediate stations will disembark at Dundee where rail replacement coach’s will transport guests to the following stations with the estimated arrivals time; Perth (0601) Dunkeld (0624) , Pitlochry (0644), Blair Atholl (0658), Dalwhinnie (0728), Newtonmore (0748), Kingussie (0758), Aviemore (0818) and Carrbridge (0833) .
Sunday 9th October 2022
Fort William to London
Our service will not call at Glasgow Queen Street.
Our service from Inverness to London will divert via Aberdeen and the train will depart at the earlier time of 2016.
Guests from Aviemore (2012) , Kingussie (2032) Newtonmore (2042) Dalwhinnie (2102), Blair Atholl (2132), Pitlochry (2145), Dunkeld (2205) and Perth (2228) will travel by rail replacement coach to Dundee to join our service at 2318.
Our service will not serve Gleneagles, Dunblane, Stirling and Falkirk Grahamston.
Monday 10th October 2022
London Euston to Glasgow and Edinburgh
This train will depart London Euston at the earlier time of 2336 and Watford Junction 2359. Arrival times are unaffected.
Sunday 16th October 2022
Fort William to London
Our service will not call at Glasgow Queen Street.
Friday 21st October 2022
London Euston to Glasgow and Edinburgh
This train will depart London Euston at the earlier time of 2338 and Watford Junction 0001. Departure times are unaffected.
Glasgow and Edinburgh to London Euston
This train will arrive into London Euston at the later time of 0715. Departure times are unaffected.
Inverness, Fort William and Aberdeen
This train will arrive into London Euston at the later time of 0830. Departure times are unaffected.
Introducing the Guest Information Pledges…
When travelling on any form of transport sometimes things don’t always go to plan. Should your plans be disrupted when you are travelling with Caledonian Sleeper we want to provide the most accurate information to you as quickly as possible to help you make informed choices about your travel plans.
To support this aim we have been working closely with other rail operators, Network Rail and the Rail Delivery Group as part of the rail industry’s new ‘Smarter Information, Smarter Journeys Programme’.
This initiative aims to achieve higher levels of guest experience through the provision of better guest information, and by providing our guests with all the information needed at the right time and in a format that’s suitable for their requirements.
The rail industry has now agreed on a set of pledges which outline what good looks like, and what guests can expect before, during and after their journey by train. Of course not all of the pledges outlined will apply exactly in the way stated given the unique overnight service that Caledonian Sleeper is compared to other train operating companies.
Download guest information pledges here
What are our plans?
During 2022 we will share more about our plans for the delivery of the rail industry Guest Information Pledges.
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