Service Alterations – Information:

In the event of severe disruption, our Guest Ambassadors will attempt contact with all affected guests where possible. Please note, we may not have contact details for guests who book with third-party retailers or ticket offices.

All updates and service alterations will be posted here as they become available. For details of compensation and refunds, please visit our refunds page.

Christmas & New Year – Important Information:

Tuesday 24th, Wednesday 25th & Thursday 26th December
All Caledonian Sleeper Services
There will be no Caledonian Sleeper services departing on these dates.

Friday 27th December
Northbound Highlander
London Euston to Inverness, Aberdeen & Fort William
Due to essential Engineering Work taking place over the festive period, we are unable to operate these services on this date.
Guests who have already booked and are still wishing to travel should email disruption@sleeper.scot not later than Sunday 20th October – Reservations may be transferred without additional charge to our Glasgow or Edinburgh services from London Euston, subject to availability.
Guests unable to transfer their reservations or choose not to travel with us are entitled to a full refund for the affected journey and should also email disruption@sleeper.scot.

Southbound Highlander
Inverness, Aberdeen & Fort William to London Euston
Due to essential Engineering Work taking place over the festive period, we are unable to operate these services on this date.
Guests who have already booked and are still wishing to travel should email disruption@sleeper.scot not later than Sunday 20th October – Reservations may be transferred without additional charge to our Glasgow or Edinburgh services to London Euston, subject to availability.
Guests unable to transfer their reservations or choose not to travel with us are entitled to a full refund for the affected journey and should also email disruption@sleeper.scot.

Northbound Lowlander
London Euston to Glasgow & Edinburgh
These services are expected to operate as normal.

Southbound Lowlander
Glasgow & Edinburgh to London Euston
These services are expected to operate as normal.

Upcoming Service Alterations to Caledonian Sleeper services between London and Scotland:

Sundays 20th, 27th October, 3rd, 10th November
Inverness |to London Euston
Due to Engineering Work on the Highland mainline, this service will be diverted via Aberdeen and Dundee.
The service will depart Inverness at 19:35. Rooms are available from 19:00.
Rail replacement road transport will operate from Aviemore at 20:09, calling at Kingussie (20:29), Newtonmore (20:39), Dalwhinnie (20:59), Blair Atholl (21:29), Pitlochry (21:42), Dunkeld (22:02) and Perth (22:25). Arrival time into Dundee is 23:15. Guests will then connect with the sleeper at Dundee, departing at 23:30. Arrival time at London Euston is unchanged.

Sunday 17th November
Inverness to London Euston
Due to Engineering Work, this service will not call at Gleneagles, Dunblane, Stirling or Falkirk Grahamston. Guests wishing to travel from these stations should book from Perth, or book onto our Lowlander services from either Glasgow or Edinburgh.