Caledonian Sleeper gives first look inside new trains on revamped website

Caledonian Sleeper has unveiled the first images from inside its new fleet of trains on a revamped website launched to mark the final countdown.

As well as showcasing the revitalised Caledonian Sleeper, the website – sleeper.scot –makes it easier than ever for people to book their magical journey and explore the destinations the trains reach.

The overnight rail service between London and Scotland will be transformed by the introduction of the £150m fleet, with a total of 75 new carriages set to make their debut.

Caledonian Sleeper’s new trains will begin operating by the end of May, initially on the Lowlander route between London and Glasgow / Edinburgh. They will subsequently debut on the Highlander route between London and Aberdeen, Inverness and Fort William.

Designed to accommodate the modern-day traveller, bookings can already be made for travel on the new trains from 2 June. Once the official introduction date is confirmed, the booking system will be updated.

Guests on the new services will be able to enjoy a range of accommodation types, including rooms with double beds and en-suites – for the first time in the history of Caledonian Sleeper.

Compared to the current fleet, the new trains will provide significantly different and improved accommodation:
• Comfort Seats
• Classic Rooms (solo or shared use with an option of interconnecting rooms, toiletries included)
• Club Rooms (solo or shared use with en-suite and shower, station lounge access, breakfast, luxury toiletries included)
• Caledonian Double (double bed with en-suite and shower, station lounge access, breakfast, luxury toiletries included)
• Accessible Rooms (double or twin, toiletries included)

Ryan Flaherty, Serco’s Managing Director for Caledonian Sleeper, said: “The launch of the new Caledonian Sleeper is fast approaching and travelling on our service will be a truly magical experience that will transform travel between London and Scotland.

“I would encourage anyone interested in being one of the first to experience the new trains to book their travel on our new website, which has been completely revamped to reflect the monumental and exciting changes to our service.

“Caledonian Sleeper is competitively priced and means guests can avoid the hassle or additional costs of getting to and from the airport. It is the only way to be at your destination in plenty of time for early morning meetings or a full day’s sightseeing without the cost of a hotel.”

Combining travel to and from the heart of London with comfortable overnight accommodation, prices for Comfort Seats start from £45, Classic Rooms from £140 for Solo or £170 for Shared, Club Rooms from £205 for Solo and £250 for Shared and Caledonian Doubles from £335 for Solo and £400 for Shared. Various Railcard discounts may also apply, while guests are always assigned the best value ticket when making their booking.

Caledonian Sleeper fares have no hidden costs and allow guests to bring multiple suitcases or excess baggage on board without incurring any additional charges. And with centre-to-centre travel, there is an additional cost saving over flying as there is no need to pay for connections to take you in or out of the city. That means Caledonian Sleeper is not only the most civilised way to travel – it is also frequently the most cost effective.

With a 12-month booking window, it also means that guests can plan their travel well in advance. That is a major advantage over other train operators, where cheaper advance fares are usually only available from 12 weeks before travel.

The new Caledonian Sleeper coaches were constructed by CAF in Spain at a cost of over £150m, part funded by a capital grant from Scottish Ministers of £60m.

Testing has been underway across the UK throughout 2018 and early 2019, while the coaches are currently undergoing final fitting out in the Central Belt.

Susan Calman on board as voice of new Caledonian Sleeper

Guests travelling on board Caledonian Sleeper will soon be woken by one of Scotland’s most popular celebs – after Susan Calman was named the voice of the new trains.

The TV and radio star is no stranger to travelling to some of the nation’s best-loved destinations having recently presented Channel 5’s Secret Scotland.

And now, her tour of Scotland will continue six nights a week as she ‘travels’ on board Caledonian Sleeper between London and various Scottish locations including Aberdeen, Edinburgh, Fort William, Glasgow and Inverness.

Susan, who will voice all scheduled announcements, is a frequent guest on board and a huge advocate of sleeper travel. During her time on BBC One’s Strictly Come Dancing last year, she even filmed on the train as part of the show.

Susan said: “I spend almost as much time on the Caledonian Sleeper as I do in my own house and so it was a great pleasure to give voice to the new trains. I look forward to being woken up by myself. Although it might give me a fright occasionally.”

The new Caledonian Sleeper trains will be introduced by the end of May 2019 and for the first time will include rooms with double beds and en-suite toilet and showers.

Ryan Flaherty, Serco’s Managing Director at Caledonian Sleeper, said: “Susan is the perfect fit as the voice of Caledonian Sleeper. Like us, she has a real sense of adventure and is completely at home travelling around Scotland.

“Our ambition with our new trains is to deliver a timeless experience for guests and I know Susan is thrilled to be part of such a huge change to the service. We’re firmly on the final countdown now and I cannot wait for guests to step on board and see the new Caledonian Sleeper for the first time.”

The new fleet, built at a cost of over £100m and part funded by a capital grant from the Scottish Ministers of £60m, has been designed to accommodate the modern-day traveller and cater to both business and leisure travel guests. A range of accommodation options will be offered, including:

• Caledonian Double (double bed with en-suite)
• Club Rooms (solo or twin with en-suite)
• Classic Rooms (solo or twin)
• Comfort Seats
• Fully accessible rooms for guests with reduced mobility

Other new features will also be included, such as a hotel-style key card entry system, more accessible rooms, charging panels and WiFi throughout the train.

The trains will initially be introduced on the Lowlander route between Glasgow / Edinburgh and London before being rolled out onto the Highlander which serves Fort William, Aberdeen and Inverness.

To find out more about the Caledonian Sleeper, visit sleeper.scot.

Magical moment as Caledonian Sleeper’s future meets present

Caledonian Sleeper’s future met its present on Saturday morning as testing continues on the new fleet of trains.

Six of the new carriages were out for winter testing over the weekend, running between Polmadie in Glasgow and Fort William on the West Highland Line.

And for two fleeting minutes at Tulloch Station, the new carriages – on their way back to Glasgow – passed the current train as it neared the end of its overnight journey from London.

It comes as trial operations enter the final phase, with preparations being made for the new fleet to begin operating by the end of May 2019.

Ryan Flaherty, Serco’s Managing Director at Caledonian Sleeper, said: “We only have a few weeks of testing left so it feels fitting that our current trains were able to sit alongside our new trains in the wild.

“It’s particularly symbolic because ‘old meets new’ is something we really want to capture when we debut our new carriages. We aim to offer a timeless experience and magical journey for guests, combining the nostalgic feeling of railway travel with modern facilities that travellers expect.”

The fleet, built at a cost of over £100m and part funded by a capital grant from the Scottish Ministers of £60m, has been designed to accommodate the modern-day traveller and cater to both business and leisure travel guests. A range of accommodation options will be offered, including:

  • Caledonian Double (double bed with en-suite)
  • Club Rooms (solo or twin with en-suite)
  • Classic Rooms (solo or twin)
  • Comfort Seats
  • Fully accessible rooms for guests with reduced mobility

Other new features will also be included, such as a hotel-style key card entry system, more accessible rooms, charging panels and WiFi throughout the train.

The trains will initially be introduced on the Lowlander route between Glasgow / Edinburgh and London before being rolled out onto the Highlander route which serves Fort William, Aberdeen and Inverness.

To find out more about the Caledonian Sleeper, visit sleeper.scot.

Caledonian Sleeper Raises a Glass to Rabbie Burns with Guest Event

Overnight rail service Caledonian Sleeper paid tribute to the Scottish Bard on Friday (25 January) by inviting guests to enjoy an evening of traditional Burns Night celebrations.

Arranged in partnership with Newrest, a tailor-made catering and food service company, the event saw guests welcomed on board the Inverness to London service by a piper before a selection of complimentary canapés, including miniature haggis from Dingwall based Cockburn & Son, were served in the Lounge Car where guests relaxed whilst they travelled through the night.

A nip of Tomatin 12 year old single malt Scotch was also offered, with glasses raised in celebration of Robert Burns and his much-loved work. Featured on the current Caledonian Sleeper drinks menu, Tomatin is an award-winning distillery local to Inverness with a rich history dating back to 1897 which can be discovered at the brand’s visitor centre and gift shop in the Highlands.

Graham Kelly, Serco’s Guest Experience Director at Caledonian Sleeper, commented: “Burns Night is a special evening in the Scottish calendar and so we wanted to provide our guests with a memorable experience that would allow them to toast the famous bard.

“Not only was this event a celebration of one of the country’s most famous figures but also our traditions and great produce, with Newrest and Tomatin providing a mouth-watering sample of some of Scotland’s finest food and drink.”

The Burns Night celebration is the start of a calendar of on board events hosted by Caledonian Sleeper which will take place this year, including on the new trains which are due to be in operation by the end of May.

With kitchens in Edinburgh and London, Newrest, which is delivering all meals on board the current and new trains, will be at the centre of many of these events, offering guests a taste of Scotland as they travel across the border.

Peter Berkeley, Country Managing Director, UK, at Newrest, added: “We were very excited to kick start our relationship with Caledonian Sleeper with this great event. We’ve worked hard to create a menu of fresh produce with local suppliers which will be delivered on the current and new trains and the Burns Night event is a glimpse of this.

“We hope everyone on board enjoyed the evening and we look forward to creating more events for the coming months.”

To find out more about Caledonian Sleeper, visit sleeper.scot.

Caledonian Sleeper celebrates Highlands with North Coast 500 event

Overnight rail service Caledonian Sleeper is offering guests a glimpse of the Highlands before they even reach their destination this Wednesday (21 November).

Inspired by Lonely Planet naming the Scottish Highlands and Islands as one of the top regions in the world for travellers in 2019, the event on the London to Inverness service will provide guests with an insight into what makes the area so unique.

Hosted by the North Coast 500 – the ultimate road trip around the north of Scotland – guests in the Lounge Car will be able hear why the area was heralded ‘as one of the wildest, least inhabited and most scenic parts of Europe’. A taste of whiskies local to the region can also be enjoyed with guests served a dram of single malt from Glen Ord and Clynelish distilleries, both of which are owned by Diageo and located on the North Coast 500 route.

Gabbi Armstrong, Business Relationship Adviser at North Coast 500, who will lead the event on board, commented: “The Highlands and Islands is famed for its dramatic scenery, wild landscapes, rich history and mouth-watering food and drink and we couldn’t think of a better time to showcase the very best of the area to Caledonian Sleeper guests.

“Just a few miles outside of London guests will be able to hear why this corner of the world is so unique and popular, learning how the North Coast 500 is one of the best ways to experience it. With a dram of a local whisky in hand, this will be a great opportunity for guests to find out what makes the Highlands and Islands so special. We’ll even be providing a complimentary map of the route so that they can plan their own Highland adventure.”

The North Coast 500 event forms part of a calendar of on board events organised by Caledonian Sleeper to offer guests a series of Scottish-inspired experiences.

Graham Kelly, Serco’s Guest Experience Director at Caledonian Sleeper, added: “There’s something really magical about leaving London in the evening and waking up the next morning in the beauty of the Highlands and with this event we’re bringing that magic to life even earlier.

“We’re really proud to transport guests to this great part of Scotland six nights a week and hope that the event in partnership with North Coast 500 inspires even more people to enjoy an area with global recognition.”

To find out more about the Caledonian Sleeper, visit sleeper.scot.

Caledonian Sleeper guests treated to bedtime stories of Edinburgh’s dark past

Guests of Caledonian Sleeper were treated to a social history extravaganza as a storyteller from The Real Mary King’s Close climbed on board to tell tales of Edinburgh’s dark past yesterday evening (Thursday 1 November).

Themed for Halloween and hosted on board the London to Edinburgh service, the event offered guests a unique insight into the city’s rich history and some of Edinburgh’s most notable characters through a series of short stories told by Robert Fergusson – a well-known 18th century poet who had a great influence on Robert Burns.

Played by Mark Hannah, a character tour guide from The Real Mary King’s Close, Mr Fergusson regaled passengers with stories of his time in Edinburgh, as well as the people that followed him, including the infamous gruesome twosome Burke and Hare.

Speaking of the event, Mark commented: “There’s no better time than Halloween to bring history to life. At the Close, we invite guests to step down into Edinburgh’s hidden history. We tell the intriguing real stories of the city’s past residents, and offer an immersive walk-through of the city’s uniquely preserved streets and spaces; all located underneath Edinburgh’s famous Royal Mile. To be asked to bring a small selection of some of our favourite stories to guests travelling on the Caledonian Sleeper has been thrilling.”

The Halloween event forms a calendar of on board events organised by Caledonian Sleeper to offer guests a series of Scottish-inspired experiences and follows a similar storytelling event with The Real Mary King’s Close last year.

Graham Kelly, Serco’s Guest Experience Director at Caledonian Sleeper, added: “We were very excited to welcome The Real Mary King’s Close back for a second Halloween.

“Travelling through the night on board Caledonian Sleeper is magical in itself but by adding these truly Scottish events, including the historical tales from Edinburgh’s most famous street, we’re able to make the journey even more enchanting and memorable. We hope guests enjoyed the event and weren’t too spooked before bed.”

To find out more about The Real Mary King’s Close, visit www.realmarykingsclose.com

To find out more about the Caledonian Sleeper, visit sleeper.scot.