Station Accessibility Guide

Accessible travel policy February 2021

Station Accessibility

This guide provides accessibility information for all stations that Caledonian Sleeper trains may call at. Each station is given a step-free access category which is explained in the key below:

Aberdeen - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsAberdeen station has visual and audio announcements
Standard ToiletsYes. Open during ticket office opening hours (below)
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines4
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking16 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6.15am to 9.30pm
Saturday: 6.15am to 7pm
Sunday: 6.15am to 9.30pm

Station Staff (other than ticket office staff)

Monday to Saturday: 4.45am to 12.30am midnight
Sunday: 8.45am to 1.30am

Passenger assistance meeting point
Accessibility informationAccessible to all platforms
Arbroath - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB1
Visual and audio announcementsYes. Both visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar Key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking3 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 7am to 7.30pm Sunday: 9.10am to 4.30pm

Station Staff (other than ticket office staff)

Monday to Sunday: 6.15am to 11pm

Passenger assistance meeting point
Accessibility informationAccessible to all platforms
Ardlui - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesYes
Accessible ticket countersYes
Catering
Wheelchair availabilityYes
Disabled parking3 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationStairs to the island platform but step-free access elsewhere
Arrochar and Tarbet - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has no audio and visual announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machinesThere are no ticket machines at Arrochar and Tarbet station
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationNo step-free access to island platform
Aviemore - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsYes. Open during ticket office hours
SeatingYes
Accessible Toilets
ShelterNo
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 7.30am to 9.25pm Saturday: 7.35am to 2.30pm
Sunday: 9.40am to 5.20pm

Station Staff (other than ticket office staff)

Unknown

Passenger assistance meeting point
Accessibility informationLevel to platform 1 (to Inverness). Connecting footbridge with stairs to platform 2 (to Perth) or step-free route via level crossing using the Strathspey Railway entrance at south end of platform
Blair Atholl - Abellio ScotRail
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Step-free accessLimited stepfree access
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationLevel to platform 1. Connecting footbridge with stairs to platform 2 or step-free route via level crossing and separate ramped entrance to platform 2 at south end of platform. Step-free route between platforms via street exceeds 400m
Bridge of Orchy - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsNo
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationNo step-free access. Stairs to island platform
Carlisle - Avanti West Coast
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsYes. Both visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machines
Accessible ticket counters
CateringYes
Wheelchair availabilityYes
Disabled parking14 Spaces
Caledonian Sleeper Information PointNo
Help Point
Ticket office opening hours

Monday to Saturday: 5am to 8pm Sunday: 9am to 8pm

Station Staff (other than ticket office staff)
Passenger assistance meeting pointInformation kiosk within the booking hall
Accessibility informationStep-free access to all platforms via the subway using the lifts provided
Carnoustie - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB1
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines1
Accessible ticket machinesYes
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parking2 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationRamps to both platforms. Connecting footbridge with stairs between platforms or level crossing available
Carrbridge - Abellio ScotRail
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Step-free accessStep-free to platform 2 only
Induction loopYes
Step-free categoryB3
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines1
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availability
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationStep-free access to platform 2. No step-free access to platform 1 because the route to platform 1 is via a footbridge with steps
Carstairs - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsStandard toilets that are not wheelchair accessible. Open during ticket office opening
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machinesNo
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 7.20am to 2.24pm Sunday: Closed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationNo step-free access down to island platform due to stairs
Corrour - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryB
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machinesNo
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationStep-free access although there is a rough path to the island platform
Crewe - Avanti West Coast
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station station has both audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machines
Accessible ticket counters
CateringYes
Wheelchair availabilityYes
Disabled parking18 Spaces
Caledonian Sleeper Information PointNo
Help Point
Ticket office opening hours

Monday to Friday: 5.30am to 8pm Saturday: 4am to 2am
Sunday: 6am to 2am

Station Staff (other than ticket office staff)
Passenger assistance meeting pointTicket Office on Concourse. There is also a Calm Corner on Platform 5
Accessibility informationStep-free access to all platforms. Lifts provided
Crianlarich - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsStandard toilets available from 7.30am to 6pm
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringYes
Wheelchair availabilityNo
Disabled parking1 space
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationStairs up to single platform. No step free access
Dalmuir - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsStandard toilets. Open during ticket office opening hours (below).
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines1
Accessible ticket machinesYes
Accessible ticket countersYes
CateringNo
Wheelchair availabilityNo
Disabled parking4 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday:
5.45am to 12am midnight Sunday: 8.10am to 12am midnight

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationAccessible to all platforms
Dalwhinnie - Abellio ScotRail
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Step-free accessStep-free access to platform 1 only
Induction loopYes
Step-free categoryB3
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationLevel to platform 1. Not level to platform 2. Connecting footbridge with stairs to platform 2
Dumbarton Central - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsStandard toilets. Open during ticket office opening hours (below).
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersNo
CateringYes
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6am to 12am midnight
Sunday: 8.10am to 10.10pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationSteep ramps up to platforms No unassisted wheelchair access
Dunblane - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringNo
Wheelchair availabilityYes
Disabled parking2 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6.40am to 1.32pm
Saturday: 7.40am to 2.32pm
Sunday: Closed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationAccessible to both platforms
Dundee - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.25am to 7.30pm
Sunday: 8.30am to 7.30pm

Station Staff (other than ticket office staff)

Monday to Sunday 5.30am to 0.30am the next day

Passenger assistance meeting point
Accessibility informationAccessible to both platforms
Dunkeld & Birnam - Abellio ScotRail
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Step-free accessStep free access to platform 1 only
Induction loopYes
Step-free categoryB3
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsNo
SeatingYes
Accessible ToiletsNo
Shelter
Number of ticket machinesNo
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationStep-free to platform 1 (southbound). No stepfree access to platform 2 due to footbridge with steps. Station has low platforms. Many wheelchair users and people with reduced mobility will not be able to board or get off the train at this station.
Edinburgh Waverley - Network Rail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsRadar key toilets available
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machinesYes
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours
Station Staff (other than ticket office staff)
Passenger assistance meeting pointMobility assistance lounge (small groups) and opposite platform 2 (large groups).
Accessibility informationAccessible to both platforms
Falkirk Grahamston - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringNo
Wheelchair availabilityNo
Disabled parking13 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6.20am to 10pm
Saturday: 6.30am to 10pm
Sunday: 9.30am to 10pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationLevel to platform 1. Steep ramp to platform 2, wheelchair users will require assistance. Connecting footbridge with stairs. Alternative access via public roads
Fort William - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsYes. Open during ticket office opening hours (below)
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking2 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 7am to 8pm
Saturday: 7am to 5.45pm
Sunday: (Summer) 9.30am to 8.30pm
Sunday: (Winter) 4.30pm to 8pm

Station Staff (other than ticket office staff)

Monday to Saturday 7am to 10.30pm
Sunday 9am to 10.30pm

Passenger assistance meeting point
Accessibility informationAccessible to all platforms
Garelochhead - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterNo
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationNo step-free access to island platform
Glasgow Central - Network Rail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 5.30am to 9.30pm
Saturday: 5.30am to 9.30pm
Sunday: 9.15am to 9.30pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationCustomers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15. High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
Glasgow Queen Street (Low level) - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard Toilets
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machinesSome available in the high level section only
Accessible ticket machinesNo
Accessible ticket countersNo
CateringYes
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Ticket facilities are located in the same station but at the high level section above

Station Staff (other than ticket office staff)

Monday – Sat: 5am to 12am midnight
Sunday: 7.30am to 12am midnight

Passenger assistance meeting point
Accessibility informationAccessible to both platforms
Gleneagles - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has visual and audio announcements
Standard ToiletsStandard toilets available. Opening times unknown
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machinesThere are no ticket machines at Gleneagles station
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parking2 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationAccessible to both platforms
Helensburgh Upper - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsHelensburgh Upper has no visual or audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machinesThere are no ticket machines at Helensburgh Upper station
Accessible ticket machinesNo
Accessible ticket countersNo
CateringYes
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationSteep ramp up to single platform. This might pose problems for unassisted wheelchair users
Inverkeithing - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines2
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityNo
Disabled parking6 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.30am to 7.30pm
Sunday 10.10am to 5.30pm

Station Staff (other than ticket office staff)

Monday to Saturday: 6am to 11.45pm
Sunday: 8.15pm to 11.30pm

Passenger assistance meeting point
Accessibility informationAccessible to both platforms
Inverness - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Available 6.30am to 7.30pm
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines2
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking3 spaces
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6.30am to 8.30pm
Saturday: 6.30am to 6.30pm
Sunday: 9.15am to 8.20pm

Station Staff (other than ticket office staff)

Monday to Saturday: 4.45am to 12.15 midnight
Sunday 9am to 12.15 midnight

Passenger assistance meeting point
Accessibility informationAccessible to all platforms. There is a RNIB REACTguidance system in operation which is an audible direction system for visually impaired
Kingussie - Abellio ScotRail
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Step-free accessPlatform 1 only
Induction loopYes
Step-free categoryB3
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Open during ticket office opening hours.
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersYes
CateringNo
Wheelchair availabilityNo
Disabled parking1 space
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 8.26am to 3.30pm
Ticket office closed on Sunday

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationLevel to platform 1 and connecting footbridge with stairs to platform 2 (low platform)
Kirkcaldy - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Open during ticket office opening hours.
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines2
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking15 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.30am to 7pm
Sunday: 8am to 7.15pm

Station Staff (other than ticket office staff)

Monday to Friday: 6.30am to 9pm
Saturday: 10am to 1.30pm
No station staff on Sunday (other than ticket office staff)

Passenger assistance meeting point
Accessibility informationAccessible to both platforms. Ramps up to both platforms – level access to ticket office and connecting underpass with lifts to both platforms. There is a RNIB REACT guidance system in operation which is an audible direction system for visually impaired individuals. A fob is required to activate the system
Leuchars (for St Andrews) - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringYes
Wheelchair availabilityNo
Disabled parking4 spaces
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.20am to 9.45pm
Sunday: 10.10am to 10.15pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationAccessible to island platform but with a ramp
London Euston - Network Rail
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Step-free accessYes
Induction loopYes
Step-free categoryB1
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Open during ticket office opening hours.
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machinesYes
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6am to 12am midnight
Saturday: 6am to 11pm
Sunday: 7am to 12am midnight

Station Staff (other than ticket office staff)
Passenger assistance meeting pointExternal- help point at taxi rank staffed 7am to 11pm Internal – dedicated assistance reception on main concourse 7am to 11pm
Accessibility information
Montrose - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Open during ticket office opening hours (below)
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines1
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking6 spacesa
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.20am to 7.30pm
Sunday: 9.10am to 4.30pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationFully accessible. Lifts and footbridge
Motherwell - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB1
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking3 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.15am to -12am midnight
Sunday: 8.10am to 11.30pm

Station Staff (other than ticket office staff)

Monday to Saturday: 5.45am to 12.15am midnight
Sunday: 7.30am to 11.45pm

Passenger assistance meeting point
Accessibility informationAccessible to all platforms.
Newtonmore - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parking1 space
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationAccessible to single platform
Perth - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines3
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking7 spaces
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 6.45am to 7.30pm
Saturday: 7.45am to 7.15pm
Sunday: 8.15am to 7.15pm

Station Staff (other than ticket office staff)

Monday to Saturday: 5am to 12am midnight
Sunday: 7.30am to 11.40pm

Passenger assistance meeting point
Accessibility informationStep free to all platforms. Level to ticket office. Lifts available
Pitlochry - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityYes
Disabled parking2 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 8.05am to 6.30pm
Sunday 10.40am to 6.20pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationlevel to platform 1. Ramp to platform 2 at the end of the northbound platform and connecting footbridge with stairs between platforms. Step-free route between platforms
Preston - Avanti West Coast
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Step-free accessYes
Induction loopYes
Step-free categoryB
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machines
Accessible ticket counters
CateringYes
Wheelchair availabilityYes
Disabled parkingNo
Caledonian Sleeper Information PointNo
Help Point18 spaces
Ticket office opening hours

Monday to Friday: 5.45am to 10pm
Saturday: 4.45am to 9pm
Sunday: 8am to 10pm

Station Staff (other than ticket office staff)
Passenger assistance meeting pointInformation kiosk within waiting room on platform 3
Accessibility informationStep-free access to all platforms via the subway (with steep ramps) or using the lifts provided
Rannoch - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis stationhas no audio or visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringYes
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationNo step-free access to island platform
Roy Bridge - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements.
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationNo step-free access to single platform
Spean Bridge - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB2
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machinesThere are no ticket machines at this station
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationRough ground. Level to platform 1, ramp down to platform 2
Stirling - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machines3
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking10 spaces
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 6.20am to 9pm
Sunday: 8.50am to 10pm

Station Staff (other than ticket office staff)

Monday to Friday: 5.15am to 12am midnight
Saturday: 5.30am to 12am midnight
Sunday: 8.30am to 11.45pm

Passenger assistance meeting point
Accessibility informationLifts to platforms 3-8. Connecting footbridge with stairs to platform 9/10
Stonehaven - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryB1
Visual and audio announcementsThis station has audio and visual announcements
Standard ToiletsYes. Open during ticket office opening hours.
SeatingYes
Accessible Toilets
ShelterYes
Number of ticket machines1
Accessible ticket machinesThis station has an accessible ticket machine
Accessible ticket countersYes
CateringNo
Wheelchair availabilityYes
Disabled parking4 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Friday: 7.10am to 6.55pm
Saturday: 6am to 3.04pm
Sunday: Closed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationRamps to both platforms and connecting underpass with stairs between platforms. Alternative route is available under rail bridge
Tulloch - Abellio ScotRail
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Step-free accessYes
Induction loopYes
Step-free categoryC
Visual and audio announcementsthis station has visual screens only and no audio announcements
Standard ToiletsNo toilets available
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machines
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parkingNo
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)

Unstaffed

Passenger assistance meeting point
Accessibility informationRough ground. Level to platform 1. Barrow crossing to platform 2 (not wheelchair accessible). Rough ground surfaces of both platforms unsuitable for unaided wheelchair users
Upper Tyndrum - Abellio ScotRail
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Step-free accessNo
Induction loopYes
Step-free categoryC
Visual and audio announcementsThis station has visual screens only and no audio announcements
Standard ToiletsNo
SeatingYes
Accessible ToiletsNo
ShelterYes
Number of ticket machinesThere are no ticket machines at Upper Tyndrum station
Accessible ticket machinesNo
Accessible ticket countersNo
CateringNo
Wheelchair availabilityNo
Disabled parking10 spaces
Caledonian Sleeper Information PointYes
Help PointThere is a help point at this station
Ticket office opening hours

Unstaffed

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationNo step-free access to island platform. Rough ground
Watford Junction - West Midlands Railway
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Step-free accessYes
Induction loopYes
Step-free categoryA
Visual and audio announcementsThis station has audio and visual announcements
Standard Toilets
SeatingYes
Accessible ToiletsRadar key toilets available
ShelterYes
Number of ticket machinesYes
Accessible ticket machinesYes
Accessible ticket countersYes
CateringYes
Wheelchair availabilityYes
Disabled parking10 spaces
Caledonian Sleeper Information PointNo
Help PointThere is a help point at this station
Ticket office opening hours

Monday to Saturday: 5.30am to 11pm
Sunday: 6.30am to 10.30pm

Station Staff (other than ticket office staff)
Passenger assistance meeting point
Accessibility informationLevel access from main entrance to subway. Lifts to platforms 1-4 and 6-10. Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop