Service Update: Wednesday 23rd January - Our Inverness/Aberdeen/Fort William to London service has been delayed by a failed freight service. We are doing all we can to make up lost time. All our other services are expected to arrive on time this morning.
For All Upcoming Service Alterations - Check your journey here
 
Important Information for travel

Our new rolling stock will be brought in between London and Scotland during Spring 2019.

We will be running our current trains on all routes until Spring 2019 and can therefore still ensure you get to your destination and experience our excellent levels of service and hospitality on board.

To date, our train manufacturer Construcciones y Auxiliar de Ferrocarriles (CAF) has delivered the majority of the 75 carriages we have ordered. The remaining carriages are in the final build stage in Spain and will be shipped to the UK in the coming weeks.   You can find out more about this here.

We offer a unique advantage as a train operator, allowing guests the opportunity to book up to 12 months in advance of travel. To facilitate this booking option for our guests, the UK national rail booking system requires us to finalise our pricing a full 15 months in advance.

Advance planning for the introduction of the new fleet began in 2016 and it was necessary to build in some flexibility with launch dates due to the scale of the project. As part of this plan, it was decided that during the new trains roll out period, a system of “transitional” fares would be offered.

These ‘transitional’ fares were based on the “new trains” configuration and products, to ensure that no matter whether a new or current train arrived for any service, we could provide comparable services to fulfil the conditions of all bookings.

These transition fares are currently being sold via our website and once we have an exact date for the new trains to enter service, our booking system will be updated. 

As always, we value your feedback and will be listening carefully to our guests and staff throughout these changes. We thank you for your patience and support at this time.


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Transitional Tickets


All services have been changed to a transitional booking and fares system, until we can confirm definitive introduction dates for our new trains. Until then, all services will operate using our current fleet of trains but using a temporary fare structure based upon solo use or shared use rooms.

It is possible that a service may be confirmed as being provided by a new train at some point after you have made your reservation. If this is the case, your booking will automatically be transferred on to the new train in a comparable class of travel. Once the date of introduction of the new trains is confirmed, we will open up sales for the products we are unable to offer on our current train.

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Accommodation

During the transition period we will be offering the following accommodation types:

- Solo Rooms – Solo use rooms with breakfast and First Class station lounge access (where available) included.
- Twin Rooms – These rooms are available to purchase for solo or twin occupancy. Breakfast is available to purchase.
- Seats

 We also have great Family Fares for those guests travelling with children. This will automatically be shown during the booking process.

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Railcards

All Railcard holders can obtain discounts on seated tickets or Anytime / Off-Peak / Super Off-Peak tickets. 
The option of purchasing Railcard discounted Anytime / Off-Peak / Super Off-Peak tickets and undiscounted room supplements will remain unchanged.


For further information on Railcards on Caledonian Sleeper services, please visit our dedicated Railcards section.