Service Update - Tuesday 26th March: 
All our services are expected to arrive on time this morning.
Travelling with us soon? Check your journey here 
Older and Disabled Travellers

Improving our service

Accessibility is of key importance to us which is why we are working with an accessibility expert to ensure as many guests as possible can enjoy the Caledonian Sleeper train. Accessible berths and toilet facilities are available for guests with a disability or mobility impairment including a second bed for a travelling companion. We fully support the Disabled People's Railcard which offers 34% reduction on fares.

How to book assistance

If you need assistance please book in advance via our Guest Services Centre or email us at

Our Disabled People's Protection Policy

Please read our Disabled People’s Protection Policy “Making rail accessible: helping our older and disabled passengers” and our policy statement “Making rail Accessible: Guide to policies and practice”. Both documents are available in alternative formats (large print, Braille, and Audio) by contacting our Guest Services Centre. We will send you a copy within seven days of receiving your request.